Privacy Policy for Jogja Tour Guide

Effective Date: [Insert Date, e.g., February 27, 2026]

Welcome to www.jogjatourguide.com ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

When you contact us or use our services, we may collect the following personal information:

• First Name and Last Name
• Email Address
• Phone Number
• The content of any message you send us

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide tour guide services.
• To communicate with you regarding your bookings or requests.
• Customer Relationship Management (CRM): With your explicit consent, we may securely store your contact details to send you occasional updates, promotional offers, or news related to our services in the future.

3. Legal Basis for Processing Data

Under the GDPR, we process your personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., submitting a contact form or opting into future CRM communications).
• Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legitimate Interests: The processing is necessary for our legitimate interests to operate and improve our business.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure ("Right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, especially for direct marketing (CRM) purposes.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can delete that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

• Email: [Insert Your Contact Email, e.g., admin@jogjatourguide.com]
• Website: www.jogjatourguide.com