Last Updated: August 2026
Welcome to jogjatourguide.com ("we", "our", or "us"). We are deeply committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with international regulations including the European Union's General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect several different types of information for various purposes to provide and improve our service to you:
- Personal Data: While booking a tour or contacting us, we may ask you to provide certain personally identifiable information, including but not limited to your email address, first name and last name, phone number, and location details.
- Usage Data: We automatically collect information on how the website is accessed and used. This may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Data
jogjatourguide.com uses the collected data for various purposes:
- To provide, manage, and maintain our tour services and bookings.
- To notify you about changes to our services or your itinerary.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our website and offerings.
- To detect, prevent, and address technical issues.
3. GDPR Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have specific data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access, update, or delete: You can request to view, modify, or permanently delete the information we have on you (Right to be Forgotten).
- The right of rectification: You have the right to have your information rectified if it is inaccurate or incomplete.
- The right to object and restrict: You have the right to object to our processing of your Personal Data or request that we restrict the processing of your personal information.
- The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
4. Third-Party Services
We may employ third-party companies and individuals to facilitate our website, perform website-related services, or assist us in analyzing how our website is used (e.g., Google Analytics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Security of Data
The security of your data is important to us. Our website is secured with SSL (HTTPS) encryption. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your GDPR rights, or would like to request the deletion of your data, please contact us:
- By email: [Masukkan Alamat Email Anda, misal: privacy@jogjatourguide.com]
- By phone: [Masukkan Nomor Telepon/WhatsApp Bisnis Anda]
- By visiting this page on our website: www.jogjatourguide.com/contact
